Temperature & Logistics

Importance of Temperature Control in Pharmaceutical Supply

Temperature control is a fundamental element of pharmaceutical logistics, especially for specialty, orphan, and critical medicines supplied under Named Patient Programs. Many such medicines are sensitive to temperature variations, and even short-term excursions outside the recommended range may affect product stability, efficacy, or safety.

We treat temperature management as a patient safety requirement rather than a logistical formality. All medicines are handled strictly in accordance with manufacturer-defined storage and transport conditions, including cold chain (2–8°C) and controlled room temperature (15–25°C) requirements, as applicable.

GDP-Compliant Logistics Operations

We collaborate with specialized pharmaceutical logistics partners who are experienced in handling regulated medicines under Indian climatic conditions, including high ambient temperatures and humidity. All logistics activities are aligned with Good Distribution Practices (GDP) to ensure medicines are stored, transported, and delivered in a manner that maintains their quality and integrity.

Standard operating procedures are in place to govern storage, packing, dispatch, transit, and delivery, with trained personnel overseeing each step of the logistics process.

EU-GDP Certified Warehouse Infrastructure

Our logistics framework includes access to EU-GDP certified warehouse facilities designed to support compliant pharmaceutical storage and distribution. These warehouses provide validated environments for both 2–8°C cold chain storage and controlled room temperature storage, supported by calibrated temperature control systems.

To strengthen international supply reliability, we operate through two EU-GDP certified warehouse facilities located in Belgium and Bulgaria. These strategically positioned hubs enable compliant storage, consolidation, labeling (where applicable), and onward distribution of specialty medicines for Named Patient Programs.

The warehouses operate under documented GDP procedures, including environmental monitoring, deviation management, access control, and regular quality reviews, ensuring product integrity prior to international shipment.

Product Integrity, Traceability, and FMD Alignment

Maintaining product integrity and authenticity is a key focus of our logistics operations. Where applicable, Falsified Medicines Directive (FMD)-aligned verification and traceability processes are followed to support product authentication and prevent the risk of falsified medicines entering the supply chain.

These measures strengthen traceability, accountability, and patient safety throughout international and local distribution pathways.

Risk Mitigation and Transit Management

Pharmaceutical logistics involves managing multiple variables, including transit delays, customs clearance, route variability, and seasonal climate challenges. We implement structured risk mitigation strategies to minimize the impact of such challenges.

This includes contingency planning, partner coordination, shipment tracking, and proactive communication to ensure continuity of supply without compromising temperature integrity or product quality.

Commitment to Quality and Patient Safety

Through validated infrastructure, EU-GDP certified warehouse facilities in Belgium and Bulgaria, continuous temperature monitoring, data-driven oversight, and structured risk management, we ensure that medicines reach healthcare providers and patients in full compliance with manufacturer specifications, regulatory expectations, and patient safety requirements.

Our temperature and logistics practices are designed to support safe, reliable, and compliant access to medicines for named patients, reinforcing our commitment to quality and responsible pharmaceutical distribution.