Why is the Prescription Required?

How Do We Handle Your Prescription?

• Every prescription is carefully reviewed by our compliance team.
• If details are missing or unclear, we may contact your doctor for confirmation.
• By submitting your prescription, you authorize us to verify it on your behalf.

What Should a Prescription Contain?

Doctor’s Identity: Full name, clinic/hospital name, and contact details on official letterhead.

Medical Registration Number: Valid registration (e.g., MD/DNB) and license number as issued by the Medical Council of India.

Date of Issue: The exact date when the prescription was written.

Patient Information: Patient’s full name and date of birth.

Medication Details: Drug name (generic and brand), strength (e.g,. 200 mg), total quantity, and dosage instructions.

Doctor’s Authorization: Hand‑signed by the prescribing physician and stamped with their official seal.

Official Prescription Slip: Written on the treating doctor’s own prescription pad—no photocopies or handwritten notes on plain paper

Importance of Temperature Control in Pharmaceutical Supply

Temperature control is a fundamental element of pharmaceutical logistics, especially for specialty, orphan, and critical medicines supplied under Named Patient Programs. Many such medicines are sensitive to temperature variations, and even short-term excursions outside the recommended range may affect product stability, efficacy, or safety.

We treat temperature management as a patient safety requirement rather than a logistical formality. All medicines are handled strictly in accordance with manufacturer-defined storage and transport conditions, including cold chain (2–8°C) and controlled room temperature (15–25°C) requirements, as applicable.