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Call Us at Support
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We collaborate with specialized pharmaceutical logistics partners who are experienced in handling regulated medicines under Indian climatic conditions, including high ambient temperatures and humidity. All logistics activities are aligned with Good Distribution Practices (GDP) to ensure medicines are stored, transported, and delivered in a manner that maintains their quality and integrity.
Standard operating procedures are in place to govern storage, packing, dispatch, transit, and delivery, with trained personnel overseeing each step of the logistics process.
Our logistics framework includes access to EU-GDP certified warehouse facilities designed to support compliant pharmaceutical storage and distribution. These warehouses provide validated environments for both 2–8°C cold chain storage and controlled room temperature storage, supported by calibrated temperature control systems.
To strengthen international supply reliability, we operate through two EU-GDP certified warehouse facilities located in Belgium and Bulgaria. These strategically positioned hubs enable compliant storage, consolidation, labeling (where applicable), and onward distribution of specialty medicines for Named Patient Programs.
The warehouses operate under documented GDP procedures, including environmental monitoring, deviation management, access control, and regular quality reviews, ensuring product integrity prior to international shipment.
Continuous temperature monitoring is implemented across storage and transportation stages to ensure uninterrupted temperature control. Shipments are supported by
Validated temperature controlled and insulated packaging systems
Electronic data loggers providing trip-based or real-time temperature data
Pre-dispatch verification of packaging configuration
Post-delivery review and documentation of temperature records
Maintaining product integrity and authenticity is a key focus of our logistics operations. Where applicable, Falsified Medicines Directive (FMD)-aligned verification and traceability processes are followed to support product authentication and prevent the risk of falsified medicines entering the supply chain.
These measures strengthen traceability, accountability, and patient safety throughout international and local distribution pathways.
Pharmaceutical logistics involves managing multiple variables, including transit delays, customs clearance, route variability, and seasonal climate challenges. We implement structured risk mitigation strategies to minimize the impact of such challenges.
This includes contingency planning, partner coordination, shipment tracking, and proactive communication to ensure continuity of supply without compromising temperature integrity or product quality.