Frequently Asked
Questions
Here are answers to questions we're often asked.
You can request a medicine by searching on our platform and
submitting a request along with a valid prescription.
All medicines are transported using temperature-controlled
packaging with continuous monitoring to ensure safety.
Delivery timelines usually range between 7–15 days,
depending on documentation and logistics.
Prices are determined by manufacturers, import costs,
logistics, regulatory requirements, and currency factors.
Yes. Under CDSCO guidelines, medicines can be imported for
personal use with a valid prescription.